Your website, and the systems that hold it up.

It depends on what needs building and what is broken underneath it, so we quote after the free audit, once we know what actually needs doing. A build is a project, not a plan: design, build, migration, launch, and the foundation work found along the way. You see the scope and the figure before any work starts.

Yes. The code, the domain, and the hosting account are yours, in your name: from the start on a new build, or moved into your name as part of the work on a migration. If you leave, you take everything with you and nothing has to be rebuilt.

Start with the audit. The site can be fine, with the problem sitting underneath it instead: email landing in spam, or DNS records pointing at an old vendor. If the site does need replacing, we rebuild it and move you off any rented platform, and you keep the domain and the content.

Yes. Nearly all of the work is done remotely, so where you are rarely matters. San Antonio is home, and local businesses have the option of meeting in person.

Yes, both. Setup, security settings, shared drives, email authentication, license audits, backups, and access control. Many of the businesses we look at are paying for licenses nobody uses and running on defaults nobody chose.

Yes, when they make sense for you. We set up and manage search campaigns, along with the tracking that shows whether they are working. Ad spend is paid by you, directly to the platform, and is never marked up through us. We do not promise traffic or results, and we will say so when ads are the wrong place for the money.

The site keeps working because someone is looking after it. Watch covers monitoring of your hosting, DNS, and SSL, plus backups, updates, and break/fix response. Care adds a monthly allowance of changes and monitoring of Google Workspace and Microsoft 365. Growth adds priority response and a quarterly audit and roadmap. Partner adds defined project capacity each month, with VIIS as your technical lead.

You have a named person, not a ticket queue, during business hours: Monday to Friday, 9 to 5 Central, excluding US federal holidays. If the site is down or compromised, we acknowledge within four business hours and work it the same business day until it is restored. Broken lead capture, such as forms not submitting or notifications not arriving, is acknowledged within one business day, and everything else within two business days. This is not a 24/7 on-call arrangement.

You do. On a new build they are set up in your name and billed to you from the start; on a migration we move them into your name as part of the work. Either way we act as an administrator you can remove at any time, and we will not register anything on your behalf that you cannot take back.

Yes. What we build for you, the site, the forms, and the systems around them, is designed to keep patient information out of it: forms collect non-clinical contact details only, such as a name, an email address, and a message. That is a deliberate choice. It means no business associate agreement (BAA) is needed between us, and one less thing for you to manage. Anything that would involve patient information is scoped separately, so the boundary is always explicit.